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The easiest way to deal with a mistake, of course, is not to err in the first place. Researching the company beforehand can eliminate the embarrassment of not knowing what it produces or who its biggest competitors are. Practicing aloud the answers to likely questions can build confidence and help you remember pertinent information and names. And don't hesitate to confirm an appointment, ask for the spelling of someone's name or request clarification of procedures. Better to look detail-oriented and responsible than to make a preventable blunder.