Title and Registration Clerk

Contribute to successful business operations through maintaining comprehensive knowledge of industry related local, state, and federal regulations. Develop ongoing and effective relationships with customers and drivers to ensure that the highest possible levels of service are achieved. Continuously strive to increase product and service knowledge to promote and increase new business opportunities.

MAJOR JOB FUNCTIONS:
a) Thoroughly review all request documentation to ensure completeness and accuracy while collaborating with customers and Account Consultants to obtain required information.
b) Ensure that all title and registration work is audited, closed, and invoiced according to company policy and procedures. Verify that invoices are routed to appropriate staff prior to distribution.
c) Closely monitor all requests to prevent processing delays. As needed, promptly communicate potential delays to customers, drivers, and Account Consultants. Utilize status reports, noting any special information, and other resources to monitor requests.
d) Develop effective rapport with customers, maintaining accurate communication records in company database and understand customer business needs to deliver appropriate service levels.
e) Establish positive working relations with drivers to communicate Department of Motor Vehicle requirements and provide drivers with support in resolving possible problems.
f) Coordinate driver assignment with the Dispatch Office to effectively complete title and registration processing and obtain Department of Motor Vehicle receipts.
g) On an ongoing basis, monitor unresolved inquiries or problems, following through until solutions are obtained. Complete any necessary research and communicate with supervisor any assistance needed for problem resolution.
h) Maintain up to date knowledge of departmental procedures as well as document technicalities and fee information related to assigned territories.
i) Consistently create effective communications with Department of Motor Vehicle staff to maintain current knowledge of assigned territory requirements. Follow through to ensure that company database is modified to reflect changes in state procedures.
j) Retain appropriate supporting Department of Motor Vehicle documentation for future reference.
k) As assigned, assist supervisor in training new staff members to ensure consistency in delivering quality service and adherence to company policy and procedures.
l) Develop monthly reports from raw data to help generate scorecards, identify trends and improve processes.
m) Monitor customer Service Level Agreements and assist in prioritizing and resolving transactions.

QUALIFICATIONS
Skills:  This position requires the ability to: solve complex problems efficiently and effectively, anticipate needs of customers, vendors, and colleagues, and exercise attention to detail in a demanding environment. This position also requires the use of independent judgment and willingness to employ initiative while genuinely cooperating with others in a team setting.
Experience: To perform successfully in this position, it will be necessary to have a background in an office environment preferably within the transportation industry or state Department of Motor Vehicle. Demonstrated success in understanding and following operational procedures is required as is the ability to work through large amounts of raw data and draw conclusions. Prior experience in a customer service position with extensive public contact is also essential.
Education: Acquisition of an Associates degree in business or equivalent working experience. A minimum of 6 months training or equivalent experience in customer service is necessary.

Send resume to lauren@discoverstaffing.com

Executive Assistant in Alpharetta

The position will report to the President and support the President. Candidates must be very detail-oriented, professional, organized, and able to work independently and multi-task. Responsibilities will include, but are not limited to, meeting organization, calendar management, travel planning, time & expense management, pipeline updates and management, document and proposal creation, editing, review, and project billing/invoicing. We are looking for someone who is high energy, pro-active, highly organized, and previous experience assisting executive suite, preferably in a start-up group. Candidate must be a flexible, high achiever and able to work in a fast-paced, high intensity environment. Must be a team player that possesses excellent oral and written communication client skills. Overtime is required and may be unexpected at times.

 Position Requirements:
• Strong communication and organizational skills.
• MS Word - Intermediate to Advanced skills (document creation and editing, page/section breaks, header and footer creation and editing, tables, formatting, conversion to pdf, mail merge, use of templates)
• MS Excel - Intermediate to Advanced skills (data entry, basic reports and mathematical functions, inserting sheets, pagination, printing, basic charts, headers & footers, mail merges; familiarity with billing/invoicing procedures helpful.)
• MS PowerPoint - Intermediate to Advanced skills (Presentation creation, templates and editing)
• MS Outlook - Intermediate to Advanced skills (email creation, calendaring, meeting invitations, creation/management of group lists, update of address books)
• MS Project- Intermediate to Advanced skills (Project tracking creation and editing) preferred
• Time and expense entry
• CRM system knowledge- 
• Document and proposal production - printers, copiers, scanners, and binding machines
• Mail and package handling (incoming and outgoing, including postage metering, FedEx, and courier service)
• Travel planning
• Proofreading and editing of prospect / client proposals and reports
• Organization and collection of documents, forms and other required information in response to RFPs
• Familiarity with WebEx and coordination with conference calls
• Invoicing and billing

Job Requirements:
• 5+ years experience as an Administrative Assistant supporting executive suite, ideally in a Professional Services, Staffing or Consulting firm environment
• Intermediate to Advanced knowledge of Microsoft Office products; Word, Excel, Outlook and PowerPoint.
• Strong communication skills (verbal and written) including proofreading and editing
• Demonstrate excellent customer service with individuals at all levels both internal and external
• Commitment to working collaboratively with other administrative assistant to maintain seamless coverage of department as needed
• High School Diploma or equivalent required. Advanced education/ degree a plus, but not mandatory.
• Able to work overtime on an as needed basis
• Other duties as assigned

Send resume to lauren@discoverstaffing.com

It's a New Year!

Job Opportunities

Positions in Fulton County

• Client Advocate in the insurance industry
• SAP Cash Application
• Accounts Payable Specialist
• Credit Analyst / Accounts Receivable Accountant
• HR Assistant
• Client Services Advocate in the background screening industry
• Receptionist
• Material Handler with 3 years forklift experience in Decatur
• GIS Technician
• Business Development in telecom industry
• Customer Service Rep in POS industry
• Accounting Clerk in small office
• Staff Accountant/Bookkeeper
• Consumer Services Rep with warranty experience
• PART TIME Office Assistant in Buckhead (Mon-Fri 10am-2:30pm)
• PART TIME Administrative Assistant in Roswell
• Shipping / Receiving Clerk

Positions in Cobb County

• Recruitment Coordinator in manufacturing environment
• Help Desk
• Marketing / Graphic Designer

Positions in Gwinnett County

• Recruiter with Taleo
• Administrative Assistant with construction knowledge
• Bilingual SPANISH Customer Service Rep
• Data Entry in Shipping dept
• Warehouse / Assembly
• HR Assistant / Recruiter

Call now 678-393-9313 or

email lauren@discoverstaffing.com

Current Opportunities!!!!

Take a look at what we are hiring for currently!

Administrative Assistant in Roswell, Buckhead and Norcross

Recruiter in Duluth

Credit Analyst in Roswell

Receptionist - full time and temporary available

Records Specialist in Alpharetta

Client Services Advocate in Alpharetta

Inside Sales (bilingual Spanish) in Suwanee

Warehouse Associate in Decatur (LOTS of OVERTIME)

Customer Service Rep in Alpharetta

HR Benefits Admin in Johns Creek

Inside Sales Rep in Roswell

GIS Technician in Alpharetta

Customer Service Rep (bilingual Spanish) in Suwanee

Accounting Associate in Alpharetta

Marketing Assistant in Marietta

Bookkeeper in Alpharetta

Data Entry Clerk in Winder

Mailroom Clerk in Buckhead

Assembler in Norcross

Cherry picker in Norcross

Accounts Payable Specialist in Alpharetta

Call for more details!

678-393-9313

Don't delay!!

DIRECT HIRE OPPORTUNITIES

Credit Analyst

Key duties/responsibilities of Credit Analyst: 

Analyze customers’ credit and payment data and financial statements to assess credit exposure.

Prepare reports detailing and summarizing risk exposure.

Evaluate financial ratios to assess customers’ financial status.

Review customer files to identify and select delinquent accounts for collection.

Consult with customers to verify financial and credit transactions.

Candidate Requirements:

Bachelor’s degree in Accounting or Finance.

At least 3 years’ experience assessing commercial credit.

At least 3 years’ experience in commercial collections.

Strong customer service skills.

Excellent oral and written communication abilities.

Ability to multi-task.

Knowledge and experience with Microsoft Excel required.

Excellent organizational skills and strong attention to detail.

Knowledge of SAP strongly preferred.

Experience in a manufacturing environment preferred.

Send resume to kathy@discoverstaffing.com

Maintenance Technician

Tasks & Responsibilities:

• Test faulty equipment to diagnose malfunctions, using test equipment and software, and applying knowledge of the functional operation of electronic units and systems.
• Inspect components of industrial equipment for accurate assembly and installation and for defects such as loose connections and frayed wires.
• Examine work orders and converse with equipment operators to detect equipment problems and to ascertain whether mechanical or human errors contributed to the problems
• Perform scheduled preventive maintenance tasks, such as checking, cleaning and repairing equipment, to detect and prevent problems.
• Study blueprints, schematics, manuals and other specifications to determine installation procedures.
• Repair and adjust equipment, machine, and defective components, replacing worn parts such as gaskets and seals in watertight electrical equipment in a timely manner.
• Maintain equipment logs that record performance problems, repairs, calibrations, and test.
• Calibrate testing instruments and installed or repaired equipment to prescribed specifications.
• Calibrate heaters, PID loops, scales, and drives to maintain manufactures specifications.

Knowledge

• Computers and Electronics—Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Mechanical—Knowledge of machine and tools, including their designs, uses, repair and maintenance.
• Engineering and Technology—Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, and procedures, and equipment to the design and production of various goods and services.
• Mathematics—Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Public Safety and Security—Knowledge of relevant equipment, policies, procedures and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Skills

• Repairing—Repairing machines or systems using the needed tools.
• Troubleshooting—determining causes of operating errors and deciding what to do about it.
• Reading Comprehension—Understanding written sentences and paragraphs in work related documents
• Active listening—Giving full attention to what other people are saying, talking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Operation monitoring—watching gauges, dials, or other indicators to make sure machine is working properly.
• Coordination— Ensure that work needing to be done gets done in an appropriate amount of time. Safety issues must shut down machine instantly.
• Installation — Installing equipment, machines, wiring, or programs to meet specifications, including fabrication, drilling, tapping, cutting, and some light welding as instructed.

Tools & Education

• Tools
• Microcontrollers—Programmable logic controllers (PLC), proportional integral derivative (PID controllers).
• Pipe bending tools- Hydraulic pipe bender, pipe bender, PVC benders
• Punches or nail sets or drifts—Knockout punches, punches, screw starters
• Voltage or current meters—High-voltage meters, low voltage detectors, test lamps, voltmeters.
• Winches—cable winches, wire winches.

• Education
• CMMS software—SAP Maintenance
• Office suite software—Microsoft Office software
• Word processing software—Microsoft word.
• Technical School or Higher.
• Drain or pipe cleaning equipment — Drain augers; Drain cleaning cables; Hand spinners; Power drain cleaners.
• Pipe or tube cutters — Copper cutting machines; Ratcheting polyvinyl chloride PVC cutters; Soil pipe cutters; Tubing cutters
• Power drills — Cordless power drills; Direct tap machines; Hand drills; Right-angle drills
• Power saws — Circular saws; Radial arm saws; Reciprocating saws; Tile saws
• Pullers — Bearing pullers; Chain pullers; Comealongs; Tub drain removers

Work Content

• Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
• Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, handling of materials, lifting items that may be over 50lbs., and working closely with others in tight spaces.
• Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical principles.
• Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. 

Send resume to deb@discoverstaffing.com

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Take a look at these new openings!

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Verifications Clerk - 2nd shift in Alpharetta
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Warehouse positions

Cherry picker in Duluth
Shipping and Receiving in Norcross
Picker / Packer in Alpharetta
Assembler in Norcross
Refurbishing Associate in Alpharetta

Bilingual (Spanish) positions

Consumer Services in Atlanta

Call DISCOVER STAFFING for details!

678-393-9313

Fall Into A New Career!

New and exciting opportunities!

Associate Accountant in Marietta
Summary:  The Associate Accounting Specialist processes invoices by computing, classifying, recording, and verifying numerical data to accurately reconcile assigned pharmaceutical programs by performing the following duties in a timely manner and within departmental/company standard operating procedures.
Essential Duties and Responsibilities include the following.  Other duties may be assigned. 
• Receives invoices, check requests and credit card transactions according to Accounting department procedures, spec sheet or budget.  Reviews invoices for accuracy.  Codes bills and participant expense reports. Reviews vendor invoices for appropriate supporting documentation and approval prior to payment or entering into database.
• Sets up new vendors in accounting software (including W-9 tax information) for creating vendor payments.
• Verifies and processes invoices, check request and credit card transactions accurately for payment in accordance with vendor terms.
• Matches checks with appropriate backup, obtains officer signature and processes checks for mailing or distribution to coordinators.
• Resolves any issues directly with vendor or coordinator to ensure that payment can be remitted timely.
• Accurately maintains/ updates vendor files according to Accounting Department procedures.
• Performs Speaker Bureau program reconciliations based on predetermined deadlines (within 60 days of activity) or as assigned by Director of Finance to provide timely project closings.
• Imports activity from internal proprietary database into accounting system, troubleshoots as necessary.
• Reconciles Speaker Bureau database to Quickbooks periodically (at least monthly).  Also perform final reconciliation at the close of the project.
• Responds to client compliance reports as required.
• Communicates with Account Services and Speaker Bureau coordinators regarding current project status.
• Processes BTA charges for programs using online expense management software (Expensewatch) and reconciles account.
• Verifies 1099 information annually for transmitting 1099 returns to I.R.S.
• Assists in gathering invoice support and documentation for external auditors during audit.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Customer service focused with excellent interpersonal skills.  Assertive to obtain information from coordinators and meeting planners to close jobs timely.
Education/Experience: Bachelor’s degree in Accounting.  The candidate must have at least one professional internship; one to two years of related experience is preferred.
Computer Skills:  To perform this job successfully, an individual should have knowledge of accounting software, database software, spreadsheets, email, word processing and the Internet.

Licensing and Contracting Specialist in Norcross
Core duties and responsibilities include the following. Other duties may be assigned.
Life Insurance Licensing experience required
Works internally with other Departments, and externally with carriers and agents to promptly respond to all licensing and contracting inquiries.
Facilitates associates through the licensing and contracting process.
Provides unlicensed associates with the necessary information required to obtain their licenses.
Provides licensed agents with the necessary information to maintain their resident and non-resident licenses.
Provides alternative contracting solutions when initial options are not possible.
Reviews submitted contracting requests by agents to ensure they meet current company standards.
Ensures all agent inquires involving licensing and contracting are answered promptly and meet current company standards.
Follows up promptly with agents for missing information.
Ensures all internal department inquires involving licensing and contracting are answered promptly and meet current company standards.
Maintains follow-up schedule to ensure carrier completes contracting/appointment in a timely manner.
Utilizes appropriate support system to track and record agent appointments and licensing to meet current company standards.
Maintains knowledge on assigned company appointment processes to meet company standards.

Compliance Specialist in Smyrna

Completing or renewing business licenses in local jurisdictions

Determining appropriate jurisdictions for Ohio and Pennsylvania employees and getting these set up in payroll.

• Updating unemployment rate changes for each state.
• Responding to requests for data from governmental agencies 
• Quarterly hours/earnings data by state
• Hiring/terminations/headcount
• Surveys

Overseeing the company fleet program (registrations and car sales for owned vehicles, leases for leased vehicles, car transfers, etc.)

Coordinating the company’s RapidGate program with military installations (registering the base, approving badges, coordinating payments)

Overseeing badging and parking registrations at airports (Responding to requests from TSA, providing data, coordinating payments)

We would want someone proficient with Excel and reports.  Regulatory experience is important.  Payroll or Accounting experience would be helpful.
 
Accounts Receivable Associate in Alpharetta
 Receives, posts and reconciles third party payments into SAP.
• Processes monthly, bi-monthly and weekly summary billing reports for specified clients
• Reviews and mails invoices on a daily basis
• Conducts collection calls/correspondence to customers when warranted
• Researches discrepancies on client accounts
• Recommend changes to policy/procedure to improve efficiency and effectiveness of process
• Other duties as assigned

QUALIFICATIONS
• Prefer previous accounts receivable experience with cash posting, collections, etc
• Ability to calculate numbers, correct entries, and post to records
• Ability to gather data, compile information, and prepare reports
• Ability to use judgment and to manage and impart confidential information
• Ability to analyze and solve problems
• Strong verbal and written communication and interpersonal skills
• Strong MS Office skills, especially Excel
• Ability to handle high volume environment; Organized and detail oriented
              
Inventory Analyst in Duluth
he key function of this role is to manage the spare parts inventory and be able to analyze the needs in a timely and cost effective manner as well as provide a high level of customer service to the dealer network.   
ESSENTIAL FUNCTIONS:
• Optimize the inventory of spare parts in our warehouse to balance customer demand vs inventory cost
• Expedite delivery of parts from our vendors
• Assure that cost information is accurate in our inventory management system
• Automate our parts ordering process using available tools
• Validate stock to ensure and maintain the accuracy of parts by measuring or comparing product in stock with dealership requests
• Perform analysis of stocking levels using existing inventory management system and Microsoft Access and Excel
• Provide visibility of expected delivery dates for items not filled from stock
• Prioritize backorder fulfillment with our vendors
• Respond to parts sales calls and assist customers with orders
• Communicate with suppliers on inventory needs and status of orders
• Cross-functionally communicate and share knowledge with other members of the parts and whole goods operation staff
EDUCATION/EXPERIENCE:

• Prior inventory experience in a farm/mechanical/industrial equipment environment or exp as Financial Analyst

• Expediting and project management skills

• Experience with setting warehouse stocking levels, including min/max, reorder points and safety stock

• Expert with advanced functions in Microsoft Access & Excel.  Must be able to create, manipulate, query and create reports for analysis

• Familiarity with usage of legacy ERP systems; ours is BAAN

• Bachelor’s Degree in Business or Engineering      

DESIRED KNOWLEDGE, SKILLS, & ABILITIES:
• Specific experience with BAAN ERP systems
• Familiarity with agricultural equipment industry
• Experience working with international companies, vendors, etc
• Ability to speak, read, write in Korean, French or Italian
• Knowledge of importing industrial products, including freight, customs, etc
• Bachelors Degree in above disciplines
Also have needs for:
CAD Technicians
GIS Technicians
Material Handlers
Receptionists
Forklift Operators and Cherry Picker Operators

Send resume to lauren@discoverstaffing.com