Showing posts with label interview tips. Show all posts
Showing posts with label interview tips. Show all posts

Monday, September 26, 2011

How to Bounce Back from that Interviewing Mistake

There is a lot of advice out there for how to conduct yourself during the interview process, but there is limited information on what to do if you make a mistake. No one is perfect and to expect yourself to be 100% perfect is a sure-fire way to set yourself up for failure. Mistakes are sure to happen, but it is how we handle ourselves in that situation that will set us apart from the competition.

Today's installment from MSN Careers give some great advice for the job seeker. Tuck this information in the back of your mind and recall it if and when the unthinkable happens.

Some of the advice includes:




  • Apologize


  • Don't dwell on the mistake


  • Think on your feet


  • Don't assume it's too late to act


  • Prepare





The easiest way to deal with a mistake, of course, is not to err in the first place. Researching the company beforehand can eliminate the embarrassment of not knowing what it produces or who its biggest competitors are. Practicing aloud the answers to likely questions can build confidence and help you remember pertinent information and names. And don't hesitate to confirm an appointment, ask for the spelling of someone's name or request clarification of procedures. Better to look detail-oriented and responsible than to make a preventable blunder.

Do check out the original posting for more information.

Thursday, August 25, 2011

The single most important question and the best answer

Every day, we ask people the question, "Why have you been out of work for so long?" or "What have you been doing since you were laid off?" The single most common answer to that question is, "I have been looking for work." As the market becomes more and more saturated with available candidates, this answer is no longer acceptable to most hiring managers. If you do not pre-plan any other interview question, be prepared to answer this one.

The Ladders, a website for job advice and job seekers offer this article by Tanjia M. Coleman: Why Have You Been Out of Work So Long?
Whatever you do, have an answer to the question — why have you been out of work so long? Whatever you say, don't answer, 'Looking for a job.'


Coleman offers a lot of great advice and some great ideas to tweak for your own answers.

■ I decided to start a business
■ I am an officer of XYZ organization
■ I took some college courses to stay current in my career
■ I am currently researching XYZ subject (ensure that it has business relevance)
■ I volunteer at a local mission
■ I started a networking organization to help those out of work
■ I decided to coach a season of my child’s baseball league

There is something you've done in your period of unemployment that you can talk that will be more impressive to the hiring manager than simply "looking for work."

Check out the entire article for more great ideas.


Monday, August 1, 2011

How to ask the hard questions in an interview

Careerbuilder writer Anthony Balderrama is one of my favorite contributors on all things job related. Today, he posted an article about the things that job seekers are a little hesitant to discuss in the interview process.

Job-search etiquette dictates waiting for the employer to bring up salary, benefits and vacation. Conventional wisdom says that if you bring it up, you appear more focused on the perks than on doing the job, which sends a bad sign to employers. So you interview over the phone and in person, and after days or weeks of conversation about the job, you don't know how much it pays or if you would be able to leave early on occasion to pick up your son from school. These issues can be deal breakers for many job seekers, but they're taboo topics during the interview process.


Balderrama suggest that this shouldn't be the case and that there is a time and a place for every discussion. Check out the full article for more information.

Monday, July 11, 2011

MSN Careers offers Advice

It is no secret, I really like the information published on MSN Careers and I often pass it on here. Today, the site has two great articles for job seekers.

Rachel Farrell shares 5 things that can derail your interview and how to avoid them. This can include dressing inappropriately, dominating the interview, timeliness, and being forgetful about important information.

And staffing firm Robert Half International shares common interview questions.
Every hiring manager has a different set of go-to interview questions. In a recent survey by our company, we asked more than 650 managers in the United States and Canada to name the single question they ask that provides the most insight about a job applicant. Responses ranged from classic queries ("Where do you see yourself in five years?") to less-traditional ones ("How would you describe yourself in five words?").


Stay tuned for more job seeking advice and other useful information and job posts from DISCOVER STAFFING.

Monday, April 18, 2011

10 Tips for Job Seekers

It is no secret that MSN Career's website is my favorite place on the web for information about the job search. Today's offering from writer Alina Dizik is no exception. It provides some excellent tips for job seekers to follow including:

  • Learning how to navigate past HR
  • How much importance to place on a resume
  • Creating a job search plan
  • Researching a company before an interview (We cannot stress this enough)
  • Accept offerings such as water
  • Go to your alumni network
  • Keep emails professional and formal
  • Include your zip code (I would also suggest making sure you have a complete address)
  • Be honest


    Check out the full article here.
  • Monday, August 30, 2010

    Top 10 Reasons Companies Want to Hire You

    CNN and Careerbuilder had this great article in their living section.

    Top 10 reasons employers want to hire you
    By Rachel Zupek, CareerBuilder.com

    (CareerBuilder.com) -- When you apply for a job, you know exactly what you're looking for. You want a company you love, great co-workers, a decent salary, a culture where you fit in and, most importantly, you want to love what you'll be doing.

    But do you ever consider what the employer is looking for in its employees?

    These days, competition is steep among job seekers; it's important to know what employers want in an employee before going into an interview so candidates can sell how they would be an asset to the company.

    "If the candidate doesn't know what the employer is looking for, [he or she] can't properly communicate why they are the most qualified candidate for the position," said Steven Rothberg, founder of CollegeRecruiter.com. "Understanding what the employer is looking for ahead of the interview is so that the candidate can be sure to communicate all of the information that is likely to be most relevant to the employer."

    In a 2009 survey from CareerBuilder and Robert Half International, employers said that aside from having the basic job qualifications, multitasking (36 percent), initiative (31 percent) and creative thinking (21 percent) are the most important characteristics in a job applicant.

    We asked six workplace experts to address 10 of the most common reasons employers hire employees, in no particular order. Hopefully, they can help you prepare to land your next job.

    1. Long-term potential

    Why it's important: Employees want to see their future within a company so they are motivated and excited about their career path, the company's future and their role in it, says Celia Santana, president of Personal Risk Management Solutions.

    From the employer perspective, you want people in your organization to work their way up. It is best to have someone who is multidimensional and can grow with the company.

    Tip: "Give a real-life example or ask questions that demonstrate that you have thought about this," Santana says. "For example, you can ask a question like, 'What type of career movement do you envision for the most successful candidate in this role? Are there any current examples within your company?'"

    2. Ability to work well with others

    Why it's important: "We spend a lot of time at work; there is nothing worse than someone who cannot get along with others," Santana says. "[It's] so important and involves being helpful, understanding the unwritten rules, being respectful, reliable and competent."

    Tip: "Tell a story," Santana suggests. For example, "I was interviewing someone for a job and asked about a situation where he had experienced a challenging situation at work. He told me about a situation where the company had a major deadline and needed all hands on deck. He was able to pause what he was working on and pitch in, working late hours to help the team meet the deadline."

    3. Ability to make money

    Why it's important: Hiring managers want people who can prove that they will increase the organization's revenues or decrease its costs, Rothberg says.

    "During a recession, revenues are difficult for organizations to generate and employers have typically already cut their costs about as much as they can. Their emphasis is on increasing their revenues."


    Tip: "Employers love metrics. The more you can quantify your work, the better," Rothberg said. Some positions are easier to quantify than others, but it can be done. "If you're a filing clerk, estimate how many minutes a day your work has saved your previous employers by looking at how much faster it is for people to access the information they need," he said.

    4. Impressive résumé

    Why it's important: "A résumé is a person's billboard; a reflection of the applicant in the eyes of the reader," said Jay Meschke, president of EFL Associates. "First impressions are lasting ones and a résumé is often the vehicle to either make a good impression or a poor one."

    Tip: "Make sure several people review the résumé for content, style and accuracy. Use a co-worker that might have a dose of skepticism in their gene pool to receive the most constructive criticism. If a person has no comments, try another, and another, to obtain the collective wisdom of peers," Meschke said.

    5. Relevant work experience

    Why it's important: "Experience levels generally allow a person to hit the ground running without a lot of hand-holding," Meschke said. "Managers do not have time to mentor and train people as in the past."

    Tip: "Be prepared to offer up quality references to substantiate your background and experience. Many times, references are the critical key to landing a job when the hiring decision is a close horse race," he said.

    6. Creative problem-solving skills

    Why it's important: "Employers know that in business, the chessboard changes daily. As soon as we think all is fine, the economy changes or the competition makes a surprise move and the company's own strategy must change," said Mark Stevens, author of "Your Marketing Sucks" and CEO of MSCO, a global marketing firm. "A person who gets locked into a set way of doing things finds it difficult or impossible to adjust. They are a drag on the business as opposed to an asset for it."

    Tip: "Know how to tackle challenges and opportunities in a way no one will find in a textbook. Einstein used to approach his theories by thinking of childlike fantasies and working backwards to reality. Talk about how an approach like this is built into your DNA. You will be marketing yourself as a one-of-a-kind," Stevens said.

    7. Strong online presence

    Why it's important: "Social networking has become the primary way that people communicate. But it is a double-edged sword. Employers have access to your personal life, likes and dislikes, political views, good and bad behavior. Because of that exposure and the speed at which information is distributed, it is important that you be digitally dirt-free, especially when job hunting," said Chris Laggini, vice president of human resources for DLT Solutions.

    Tip: "Social networking doesn't have to be negative in your job hunt; you can use it to your advantage. Old-fashioned reference checks through past employers are passé; use your [social networking] pages to accumulate references and positive praise from professional peers and college professors. Find people within the company whom you know that could put a good word in for you," Laggini said.

    8. Multitaskers who thrive on variety of projects

    Why it's important: "Business today moves at supersonic speed, and effectively managing a variety of different projects simultaneously is essential," said Susan Stern, founder and president of Stern + Associates, a public relations and marketing communications agency. "If an individual demonstrates a passion for learning new things and enjoys a variety of work, chances are she is also ambitious and inquisitive -- two qualities that are critical to success and advancement."

    Tip: "Don't be shy about asking for additional assignments and offering to handle other aspects of a project than you might usually handle. Make it clear to your manager that you have a passion for learning new things and volunteer to take on extra work, even if it means putting in additional hours," Stern said.

    9. Enthusiasm and initiative

    Why it's important: "If you show consistent enthusiasm and take initiative on the job, you can count on being noticed and rewarded. Every business looks to put their most enthusiastic people forward with important clients and customers," Stern said.

    "By taking initiative, you convey a true team spirit and illustrate that you are not someone who simply meets the criteria of a job description, but who goes above and beyond what is required to help the business succeed."

    Tip: "Don't forget to say, 'Good morning' with a lilt in your voice; when you pass someone in the hall, smile and say, 'Hello,'" Stern reminded. "It's easy to clam up around top management when you are new to the business world, but showing confidence and a comfort level with people more senior to you will lead to your being considered for more challenging work."

    10. Good cultural fit

    Why it's important: Recruiters are pressured to find the right match for a company; applicants are under pressure to creatively differentiate themselves and demonstrate a desire to succeed, said Jenny Floren, founder and CEO of Experience Inc., an online recruiting community. "Hiring managers are particularly interested in how a candidate is going to adapt to their unique organizational culture."

    Tip: "Look for different ways -- a personal blog or Twitter -- to deliver your message about what makes you a great cultural fit. Find ways to incorporate specific examples that illustrate the cultural competencies they are looking for, like flexibility, leadership or teamwork, as this will help employers understand you're serious and excited about the position," Floren said.

    Wednesday, August 25, 2010

    The Darndest Things

    I love when Careerbuilder puts out their list of craziest things said by interviewees. They are a good laugh, but also a cautionary tale. Keep in mind what not to do.

    Interviewees Say The Darndest Things
    By Rachel Farrell, CareerBuilder.com writer

    You can always depend on a young child to tell you exactly what they think, or precisely how they feel on any given topic. Want to know if your breath smells bad, if you should wear a different tie, or if you really look fat in that outfit? Find a five-year-old. They will give you an uncensored, honest answer.

    Needless to say, we expect more from adults. Especially adults who are interviewing for a job.

    For the second year in a row, we asked hiring managers everywhere to tell us the craziest thing they've ever heard in an interview. Keep reading for 37 hilarious (and true) statements from the job candidates:

    1. "I interviewed a gentleman who looked great on paper but said two things during the interview that made me think 'really?' When starting the interview I asked him what his hobbies were to lighten the mood. He replied 'I sometimes walk up to perfect strangers just to say hello. I also like to pick up trash if I see some when I'm walking around.' After I asked him how the position would contribute to his professional goals and future plans, he replied 'My main goal is to be a rock star; this is more of a backup plan.'" -- Jessica Harrington, marketing associate, Eastern Michigan University

    2. "I remember interviewing a secretary some years ago and asking her 'What is important to you in a job?' Her answer was: 'I want to work close to Bloomingdales.'" -- Bettina Seidman, career management coach, SEIDBET Associates

    3. "'When your work load is heavy and you are overwhelmed, how do you handle the stress?' 'I run in the bathroom and cry.'" -- Jessica Simko, Career Branding Guide

    4. "We performed mock interviews where our clients were put in an interview session using their real backgrounds, interests; etc. When asked why the client left her last job, which was in a family buffet style restaurant, her response was 'I was hungry and didn't know it would be a problem so I had pizza delivered to the restaurant while was on the clock.'" -- Jacqueline Lisenby, chief visionary officer and president, StatusJ Entertainment Group

    5. "I interviewed a senior engineer for one of our open positions. He demanded coffee and proceeded to spill coffee in his lap. Then he pointed to his groin area, laughed and said, 'It looks like I wet myself!' Needless to say, he didn't get the job." -- Lisa Hall, HR trainer and author, "Taking Charge of Your Own Health"

    6. "I recently had the craziest interviewee ever come into our offices for a copywriter position. I wanted enthusiastic but this guy was so over the top, I almost laughed in the middle of the interview. He high-fived someone on my team after hearing that my team member just got engaged. He talked about how terrible his boss was for a good 20 minutes. He said he felt like he was already working with us. And then he left something behind so that he could come back and get it. He called wondering when he could come back and we [saw] him prepping in the parking lot." -- Amanda Halm, senior copywriter, editor, Bridezilla.com

    7. "Without a doubt, the craziest thing I ever heard came from a candidate for an entry-level management position. He looked perfect on paper so we scheduled a phone interview for 3 p.m. He answered the phone and when I introduced myself he said, 'Hold on, I'm at a bar. Let me finish this shot and go outside.' Amidst the noise of an active game of pool and a rowdy bar crowd, he slipped outside and told me, 'You know what? I'm a little drunker than I thought. Can we reschedule?' Needless to say, we did not." -- Heather Lytle, senior partner, H&L Media Partners

    8. "While I am not the interviewer for a corporation, having been in many interviews for opportunities, I have actually heard a number of interesting, crazy, less-tactful things said from the interviewer side. The worst was, I drove two hours to do an in-person, one-hour interview and the interviewer was 30-40 minutes late to the interview, even though she walked by me in the lobby six or seven times with a bag of chips talking about her personal life to the receptionist. When she finally came out to get me, she didn't even act shocked or sorry for the delay, and just said, 'I was munching on a bag of chips and time flies when you're eating chips.' Let's just say I knew then it wouldn't be a good fit." -- Chris Perry, founder of Career Rocketeer

    9. "We recently asked a job candidate, 'what do you know about us?' He leaned back in his chair and replied, 'Not much. Why don't you fill me in?' He wasn't hired." -- John Kramb, Adams County Winery

    10. "We always include a casual lunch or dinner portion during an interview to continue our discussions in a more informal manner. This candidate let their guard down, falling out of their 'interview mode', during the friendly and casual mealtime discussions. They went so far as to share that they installed an illegal second network in their office with coworkers and would spend their afternoons gaming on the clock. They then went on to further share how regularly in the mornings and afternoons they would sleep at their desk during working hours. Bragging that they had never once been caught in either of these acts. Needless to say, this candidate was not hired. Prior to this meal time, more casual discussions they were likely to be made an offer. The lesson learned and to be shared is that you are on the interview from before you arrive at a location until you have returned home. I was truly surprised that such a smart individual would make such a stupid mistake by sharing such obviously unacceptable work practices with a potential new employer." -- Zachary Z. Zguris, chief technology officer, Lime Design, Inc.

    11. "The interview was for a highly visible administrative assistant position. Clearly, I was looking for someone who would exercise tact with top-caliber people who would come into our office. I opened the interview with a fairly standard question:
    'What is it that attracts you to this job the most?' Without hesitation, she replied, 'My mother thinks this will be the right job for me.'" -- Bill Lampton, president, Championship Communication

    12. "We have the standard lists of questions you'd expect to hear, but at any given moment, I'll interject with, 'If you were an animal, what animal would you be and why?' The most shocking response was, 'I'd be a cat so I can lay around all day and not have to do anything.'" -- Efrain Ayala, account executive, Walt Denny Inc., The Home Products Agency

    13. "The man's phone kept ringing. Finally, he answered it and he said, 'Hello. No. I'm fine. OK.' Of course, it was rude and uncalled for in my opinion, but I gave him the benefit of the doubt and asked if everything was OK. He basically said nothing was wrong but that his wife was checking in. He had not flown in for the interview. He was local." -- T. Murray, author of "Stuck on Stupid: A Guide for Today's Professional Stuck in a Rut"

    14. "The most bizarre experience I ever had was regarding a candidate who was offered a position with my client. Because she had disclosed that she had a college degree, she was required to produce proof in the form of transcripts, diploma, etc. She told us that she was unable to produce the required documentation because her identity had been changed and that the information the firm was seeking was in her previous name. Due to safety reasons, she was unable to produce proof (in any name she had or was using)." -- Cathleen Faerber, managing director, The Wellesley Group, Inc.

    15. "I was interviewing an older women for a position in my company. I thought she had a great personality and was considering hiring her. Then at the end of the interview she asked if I would be able to give her a ride to work and then back home again everyday! Umm, no." -- Janice Celeste, president and CEO, Celeste Studios Film & Video

    16. "I had a women come in and tell me that she ran a business around the corner and that she would be working this job, as well as managing her business during business hours. I wanted to be sure that I understood her correctly -- that she would be taking time away from the position with me to 'check in' on her store periodically. But when I asked her a few questions to clarify, she became upset with me and ended up storming out of my office." -- Shay Olivarria, speaker and author of "Bigger Than Your Block"

    17. "One job candidate arrived late for the interview, in a not-so-gracious mood. 'The commute is terrible,' she said. 'I'm so glad I don't have to do this every day.'" -- Sammie Samuella Becker, CEO, TigressPR

    18. "I had a candidate in the final interview stages. He pretty much HAD the job. He was invited to interview with a couple of people who would become peers as last step in the process. One would-be peer asked my candidate to demonstrate to them his work ethic and drive, to which he replied, 'You can just strap a saddle on my a** and ride me!' Apparently, he was hoping to show what a work horse he is. As you might imagine, he did not get the job." -- Jenny Foss, recruiting agency owner, recruiter and job search consultant

    19. "I interviewed a candidate over the phone for a sales position. Less than five minutes into the call, I began to hear water swishing and realized that the candidate was taking a bath during the phone interview." -- Jessica Miller-Merrell, SPHR, owner, Xceptional HR

    20. "I had a candidate come into my office with her child and proceed to breast feed her baby boy during the interview. There was no acknowledgment or mention from the woman I was interviewing about the baby or him eating." -- Miller-Merrell

    21. "While interviewing a young lady who was wearing a revealing top, at the end of the interview, she leaned forward and said in a sultry voice, 'I'll do anything to get this job.' She got people's attention, but eliminated herself from getting hired." -- Ronald Kaufman consultant, author "Anatomy of Success"

    22. "One [candidate] came in dressed very professionally and really looked like she had made an effort to look the part. Some people assume because we are laid back and bring our pets to work, that we are extremely casual and will show up for an interview dressed in jeans, so this was a nice change. Toward the end of the interview, I complimented her on how professional she looked. She got this huge smile and looked down at her clothes and said, 'I know... I think I look like Mary Tyler Moore, that's why I wore this!' We ended up hiring her and she was such a quirky, fun, enthusiastic employee with a style all her own." -- Cindy Lukacevic, owner/vice president of marketing, Dinovite, Inc.

    23. "While wrapping up a seemingly decent interview with a young lady for an administrative assistant position, I asked her if she had any questions. She asked one or two default questions about the company then ... drum roll ... she says, 'I used my last bit of change to put gas in my car to make it here. Is there any way that you could help me out?' Needless to say, I was floored and the candidate did not get the job." -- Clorissa Wright, senior publicist, WrightWay Marketing and Consulting

    24. "'I like to date the young ones, is that bad?' and 'I love older women, do you really only have women working in your organization?' Those are the two I will never forget." -- Greg Palomino, CWP, CEP, CRE8AD8, LLC

    25. "I was working for a private investigator and interviewing applicants for a decoy position, in which they could possibly be confronted with various situations while investigating everyone from potentially cheating wives to drug dealers. I asked a guy in his early twenties, 'What would you do if you were working undercover and someone you were investigating starting using drugs?' He laughed, 'Oh, it wouldn't bother me. I mean, I have a medical marijuana card and all. You know, anxiety and stuff.' 'Oh, really?' I noticed his eyes were slightly glassy. 'Yep.' He grinned. 'So, are you high now?' I asked. A chuckle. 'Just a little!' 'Oh, just a little?' I replied. 'When did you last smoke?' 'Oh, before I left my place to come here.' He didn't get the job." --Lauren Gard, Infinite Public Relations, LLC

    26. "Over a nice dinner, the president of a company conducted a final interview with a vice president of sales candidate. At the end of the interview, the job was going to be offered to the candidate. The waiter brought the bill and the candidate, who was employed at the time, took it, pulled out his company credit card and said, 'Don't worry about this, I'll put it on my company's expense account.' The president later said he didn't know which shocked him more, the lack of ethics or the candidate's stupidity. Obviously the job offer was never extended." -- Brian Marchant-Calsyn, Health Career Agents

    27. "An executive search recruiter was explaining the qualities needed for the job: multi-tasking, hard-working, time management skills, attention to detail, etc. The candidate responded with 'I can't do that. I'm not a robot.'" --Andrea Friedman, public relations coordinator, The LaSalle Network, a Chicago professional staffing and recruiting company>

    28. "A recruiter was in the midst of an interview, when the candidate asked 'Do you mind if I use your kitchen to eat my turkey sandwich?'" -- Friedman

    29. "An executive search recruiter asked the candidate, who was previously an accounting manager, what their ideal job would be. The candidate responded with 'A playboy photographer.'" -- Friedman

    30. "I had to interview for a position that required organization, time management and attention to detail. My candidate was young, in his early 20s, and wore all black to the interview. We were a very casual office, so I thought nothing of it. But when I asked him to describe for me an instance when he had managed his time effectively, he cited managing his time in dungeon raids in the online game 'World of Warcraft.' When I said I knew the game and had even played it a bit, he took that as his cue to answer all my questions with 'World of Warcraft' examples. The word 'necromancer' came up far too many times. Needless to say, I was looking for real-world examples and he didn't get the position." -- Jennifer Escalona

    31. "One of the funniest things an applicant said to me was in response to my question, 'What do you like in an office environment?' The applicant said, 'I like 42nd and Broadway.' Needless to say, that wasn't what I was asking, and that wasn't anywhere near our office location." -- Sharon Armstrong, author of "The Essential Performance Review Handbook"

    32. "'I have a hunch that someone in your office is dating an ex-boyfriend/acquaintance of mine and I feel that's too awkward of a conflict of interest. I will not accept any job based on this kind of porkchop recommendation.' Especially amusing because no one in our office at the time was dating any men. We still have no idea where the candidate came up with this theory, or what exactly she means by 'porkchop recommendation,' for that matter." -- Anne Howard, Lynn Hazan & Associates

    33. "In an interview, the oddest thing has to be a candidate asking if we had any
    food that she could have." -- Howard

    34. "When I interview candidates I always ask the following questions in this order: What are you most proud of? What do you enjoy doing? Why did you leave your previous jobs? Here are the answers I received from one candidate: 'I am most proud of my wife and children.' 'The thing I enjoy most is spending time with my family.' 'I decided to quit. I had an affair with a co-worker and when we broke up there was too much tension in the office.' And he said it without batting an eye." -- Bruce, executive recruiter and career counselor, Hurwitz Strategic Staffing, Ltd.

    35. "One time during an interview, a candidate removed his flip-flops and literally stuck his foot in my face. Another time, I was interviewing a candidate who asked me out on a date three times in five minutes. I had to remind him that he was on an interview ... not speed dating." -- Heather Araneo, branch manger, Snelling Staffing - The Wyckoff Group

    36. "Interviewer (president of a mid-sized company): Do you plan on having children?
    Answer (me/candidate): Yes, at some point.
    Interviewer: Do you intend to continue working then?
    A: Yes.
    Interviewer: 'What are you going to do, be a like a cow and drop it in the middle of a field?'"-- Janice Warren, director, OneReport, SRI World Group

    37. "One day, I met with a candidate who, on his résumé, had good experience and education. I was going through the normal interview questions with him when I asked him which accounting system he had implemented. His response was immediate: 'PEACHTREE!' But then he started shaking his head and saying "No, no, no' and then he slapped himself across the face and said 'NO! QUICKBOOKS!'" -- Meghan Norman corporate recruiter

    Monday, August 16, 2010

    One Simple Step: Research!

    As you've read here, there is a lot of advice for job seekers. Some of it is contradictory so it is difficult to figure out which to use to your advantage and which to follow. This article from MSN Careers provides a key piece to the job search puzzle - researching the company. This is a step not to be missed and it can be the difference between a rejection letter and an offer letter.

    Keys to Researching Your Next Employer
    By Beth Braccio Hering, CareerBuilder Writer

    "I know right away when a candidate doesn't know the current news about our company," states Chris Brabec, director of leadership talent acquisition for Western Union. "If you don't know the CEO is retiring, or if a company made a big acquisition recently, that's not a good sign. If a candidate can't tell me what the company does (or thinks Western Union still does telegrams), that's another sign she hasn't done her homework."

    In a job market where applicants frequently cast a wide net with the hope that anybody will respond, job seekers sometimes cut corners by not thoroughly checking out potential employers. But failure to know about the place you claim you want to work at can make you seem unprepared and disinterested -- and cost you a job offer.

    Here, experts weigh in on things you should learn before seeking employment and how to go about finding that information.

    What to know

    "Companies have told us that one of the things they use to weed out candidates is that the student didn't know anything about the company," says John M. Thompson, executive director of career services at Texas Christian University in Fort Worth, Texas.

    Among the things Thompson encourages his students to find out are:

  • What does the company do?
  • What are its products?
  • What is the company's mission?
  • Where are its offices located?
  • How big is the company in terms of employees/revenue?
  • How is it positioned in its industry?

    "Everyone (but particularly for more senior-level roles) should know our stock price," says Yolanda Bush, director of human resources for Western Union. "Research the company's leadership team and the company's efforts around corporate social responsibility. This will help candidates position themselves to discuss how their skills and experience will help us succeed in the marketplace."

    Julie Rulis, a senior recruiter for Western Union's talent acquisition team, agrees with her colleague's advice and adds, "If you are doing an interview at a company, find out if it's in the Fortune 500 and where it is on that list. Even better: Find out where it was a year ago, and if it's different, maybe ask why. It shows you've done your homework. A job candidate should know our products and services beyond just the basics. With all the tools available nowadays, there's no excuse not to know."

    How to play detective

    The "tools" Rulis is referring to are all the different ways a job seeker can go about finding information. Abby M. Locke, master résumé writer and personal brand strategist for Premier Writing Solutions in Seattle, Wash., offers these suggestions on how to find information on the company:

  • Review the company's website.
  • Read press releases.
  • Pay attention to industry publications.
  • Use Google alerts to stay on top of current company news.
  • Do an informational interview with past or current employees.
  • Talk to a representative at a career fair or trade show.
  • Follow key decision-makers on Twitter.
  • Utilize LinkedIn groups and other online social media tools.

    Online directories such as Bloomberg and Standard & Poor's also give information on many businesses. For additional help in finding appropriate databases, job seekers may want to consult their local library or the college career center of their alma mater.

    Show what you know

    Finally, while you don't need to be a walking fact book, be ready to incorporate your knowledge of the company into correspondence and conversation when opportunities arise.

    "I ask job candidates questions like what they know about the company beyond what's on the website, how they feel they fit in with our overall values and corporate culture, or what they found out about the company in their research that they didn't know before," Rulis says. "This is a great opportunity to show off your preparation -- talk about our competitors or the fact that you read that we're entering an entirely new business segment."

    Get to know your potential employers, and chances are they will want to get to know you!
  • Monday, July 12, 2010

    Interviewing: An Alternative Perspective

    MSN Careers has posted this fantastic article about looking at interviewing from a different angle. Changing your perspective just a little bit can give you the edge you're looking for.

    Putting Yourself in the Interviewer's Seat Can Give You an Advantage
    By Alison Craig, author of "Hello, Job!"

    What did you think of your last interviewer? Did you feel as if you were mortal enemies? Or were you on the same team? I know that can sound extreme, but many people view a job interview as a fight or a competition -- a duel of wits. Actually, it's just a conversation and collaboration to find the best candidate for the job.

    So have you ever thought about the job interview process from the interviewer's perspective? As a job seeker, you are more concerned about yourself and your personal needs. That is natural, but this selfish attitude could stop you from getting what you need and want: a job.

    A job interview is like a graceful dance in which two people come together and find out whether they are in sync. There are three main components to all job interviews at any level:

    1. Your personal agenda.

    2. The company's agenda.

    3. The common ground you both stand on.

    Now here is the thing: The interviewer already sees and understands all sides. And if you as the job seeker can see the different sides as well, you could have an edge on your competition. You'll be able to communicate more effectively about how you can help the company and how you are the perfect fit for the position.

    First think about that common ground. What do you and the interviewer have in common? To begin with, you both want to fill the position. You both want to be working rather than looking for that right fit. See yourself as being on the same side as the interviewer. The more you can find out in your research about the company (and the specific interviewer when possible), the more common ground you are likely to find.

    Next, think about the motives: yours and the company's. Have a clear idea about what you are looking for and why you're well-suited for the job. That sounds obvious, but if you're coming from a desperate any-job-will-do place, you won't be convincing.

    What is the company's agenda? There will be specifics for each job, and remember that all companies are looking for two things: flexibility and loyalty.

    How flexible are you? Are you willing to take on new tasks to help the company or are you only going to do what is strictly written in your job description? The more you're willing to grow and stretch as the company grows, the more valuable you will be.

    Loyalty also matters. As much as you don't want to keep looking for a job, a company doesn't want to keep training new employees. It's costly to keep replacing and retraining. So if you are loyal by nature, and you want to grow with a company and be there through thick and thin, then you are an ideal candidate.

    So is that the end of it? Know what the company wants and mirror it, right? Not so fast! If you don't have qualifications, or you don't believe in the mission of the company, be honest and upfront. That will make you memorable, you both will know where everyone stands, and you won't waste each other's time. You're helping the employer find the right person for the job, and if you aren't it, simply say so.

    It might be tempting to say whatever will land you any job, but by lying, you could you get stuck in a job that isn't right for you and end up looking for a job all over again. What's even more likely is that you won't land the job anyway. Your body language, that nonverbal communication, will rat on you. There's even a TV show on the Fox Network about this very thing, "Lie to Me." You may lie with your words, but you cannot lie with your body.

    So what is your personal agenda? Do you want the job or just the money? When you apply for a job, are you thinking about how you can help the company and whether you're just what they are looking for? Companies want people who want to work, want to grow, want to help and want to be proactive. If you are such a person, it will show.

    So as you prepare and polish for your interview, practice seeing yourself from the other side of the desk, and go in knowing that you and the interviewer are on the same team, simply finding the right match for the job.

    Wednesday, June 9, 2010

    Your Cell Phone Can Ruin An Interview

    MSN Careers never fails to hit the nail on the head.

    Should You Leave Your Cell at Home During an Interview?
    By Kaitlin Madden, CareerBuilder.com writer

    True story:

    After a move to a new city, I finally land a job interview after weeks of sending out résumés. The company offers good pay and great benefits -- not to mention that the job is right up my alley and right down the street from my apartment.

    The interview is humming along nicely, when "BLEEP BLEEP BLEEEEP! ... BLEEP BLEEP BLEEEEP!" My interviewer is mid-question when she jumps out of her skin at the sound of my cell phone loudly ringing from my purse. I could have sworn I'd shut it off.

    I spend the next 20 seconds rifling through my bag to find the offending device and another 10 seconds powering it off. As I apologize and refocus my attention on the interviewer, I can tell our whole vibe is off balance. She is clearly annoyed and I feel like a fool (both of which are total confidence killers). In case I left any doubt in your mind, I was not called back for a second interview.

    Lesson learned: Don't let your cell phone get the best of you.

    "In many cases, attitude trumps aptitude when it comes to candidate selection. Bringing a cell phone with you says a lot about your attitude," says Laurent Duperval, president of Duperval Consulting in Montreal. "It sends the message that your focus will not be on your job. If I, as an interviewer, can't get your full attention for a few minutes, what will it be like once you have the job? "

    Chris Laggini, vice president of human resources for information-technology service provider DLT Solutions, echoes Duperval's sentiment, saying, "Bringing or using a cell phone or BlackBerry during an interview would only indicate to the interviewer a general lack of respect and good judgment, and would indicate that they would exhibit the same behavior during working hours if they were to be hired."

    Laggini adds that the only acceptable reason for bringing a cell phone to an interview is if you need to be connected to receive an emergency call of some kind. In that case, he suggests that you discuss the matter with the interviewer beforehand.

    So what's the best way to make sure your phone doesn't interrupt your interview? Leave it at home or in your car. That way, you'll be assured that your phone won't disrupt your interview.

    If you have other obligations that day and can't leave your phone at home, or if you take public transportation and can't leave it in the car, at least make sure you turn your phone off before going into the interview. Sue Thompson, a career consultant and founder of Set Life Free Seminars, provides the following advice to her clients: "Become proficient with your phone's voice mail setup so you are able to quickly record a new voice mail [greeting] as you go into a meeting or interview, something along the lines of, 'I'm about to go into a meeting. I will return your call by 4 p.m.' Then turn it off."

    Despite our best intentions, though, sometimes -- like in my own interview -- plans go awry. Should your cell phone unexpectedly ring in the middle of your conversation, Duperval advises that you apologize and quickly silence the phone or turn it off. "Most phones have a button that allows you to send the caller to voice mail or to silence the phone immediately. As long as you don't answer the phone or say, 'Oh! I have to take this,' the interviewer should understand," he says.

    Kaitlin Madden is a writer and blogger for CareerBuilder.com and its job blog, "The Work Buzz." She researches and writes about job search strategy, career management, hiring trends and workplace issues.

    Monday, May 17, 2010

    5 Things to Never Say in an Interview

    The sad part is that these examples are not uncommon. By knowing about them you can stop yourself from committing these acts while interviewing.

    5 Things You Should Never Say to a Hiring Manager
    By Robert Half International

    An employment interview is stressful. You need to say the right things to convince the hiring manager you're the perfect person for the job. But you also need to be sure your nervousness doesn't get the best of you and cause you to say something you'll regret. Saying the wrong thing can cost you the opportunity, no matter how skilled or experienced you are.

    Here are examples of what not to say to a hiring manager:

    No-no No. 1: "My current boss is a jerk!" or "I left the company because it was a rotten place to work."

    Never badmouth a current or former employer. Even if you have had legitimate issues with a colleague, boss or company, don't air the dirty laundry in front of the person with whom you interview. Complaining about others will just make you appear bitter and resentful and could cause the hiring manager to wonder about your attitude if you were to be hired at his or her firm. Stick to neutral comments such as, "I am looking for a different work environment" or "My career goals have changed" if you're pressed for details about your desire for a new position.

    No-no No. 2: "How much vacation time do I get?" or "What's the bonus structure like?"

    Questions like these tell a prospective employer one thing: You're more concerned about the perks of the position than the job itself. It's OK to ask these questions if you have been through several interviews and the hiring manager has expressed serious interest in hiring you. At that point, these types of inquiries allow you to make an informed decision about whether or not you truly want the job. But until then, focus your efforts on what you can offer the company, not what it can offer you.

    No-no No. 3: "How much longer will this interview take? I have another appointment soon," or "Do you mind if I make a quick phone call?"

    An important part of the interview is, of course, treating the hiring manager with respect. Asking questions like these makes you seem rude, as if the interview were something of an inconvenience for you. Instead, take pains to show how interested you are in the opportunity. Arrive to the interview on time -- or better yet, a few minutes early. Remain attentive throughout the meeting by taking notes and maintaining the right posture: Look the interviewer in the eye; nod when you agree with or understand a point he or she is making; and avoid crossing your arms, tapping your feet or displaying other signs of impatience. If you do have another appointment after the interview, leave a large enough window in case the meeting runs long or let the interviewer know ahead of time.

    No-no No. 4: "I don't want to have to work late," or "I'd rather not learn PowerPoint."

    You don't want an interviewer to view you as inflexible, which is exactly how he or she will if you make statements like these. Keep an open mind about a position that interests you, even if some aspects of it don't seem ideal. Other factors -- such as a higher-than-expected salary or the possibly to advance quickly -- could outweigh the need to work overtime on occasion, for example. At the same time, don't overlook absolute deal-breakers. If you do not want to travel for work, no matter the circumstance, let the employer know the opportunity is not right for you as soon as you realize that.

    No-no No. 5: "Fortunately, my bad habits haven't caught up with me," or "I am one party animal."

    While you want the hiring manager to be able to get a sense of your personality, you don't want him or her to know everything about you. When the hiring manager says, "Tell me about yourself," use discretion and avoid the urge to overshare.

    As a Robert Half survey indicated, strong people skills are among the most valuable qualities a job candidate can display when competing against another person with similar skills and experience. The first chance you get to show your strength in this area is during the interview, so think twice before you speak when meeting with an employer.

    Robert Half International is the world's first and largest specialized staffing firm, with a global network of more than 360 offices. For more information about our professional services, please visit roberthalf.com.

    Wednesday, May 5, 2010

    11 Warning Signs

    Anthony Balderrama, my favorite Careerbuilder blogger, has this advice about how to notice potential interview warning signs.

    11 Warning Signs Your Interview Is in Trouble
    By Anthony Balderrama, CareerBuilder.com writer

    During driver's education courses, you learn what each road sign signifies. The two arrows converging means you need to merge. A squiggly arrow means the road winds. "Left Lane Ends" means, well, the left lane ends.

    Sometimes you don't even need the signs to know what to expect. If you see a flurry of red brake lights, you know traffic is not moving. In an ice storm, if the car in front of you is skidding from side to side, you can bet that the road is slippery.

    Job hunts come with their own warning signs, but they're not typically as blunt as the bright yellow and orange signs posted on the side of the road. Instead, you're more likely to get context clues, like the brake lights. The interview process is full of uncertainty for a job seeker, and much of the power is in the interviewer's hands. Sometimes you don't know if the interview is going well. Other times you're so nervous you don't recognize the signs that this company isn't right for you.

    Therefore it behooves you to recognize the warning signs that your job interview is in trouble. Here are 11 warning signs to watch for when interviewing for a job:

    1. You're pretty sure you know how to get to the interview site, but you're not positive.
    Before you can even look for warning signs of a bad interview, you need to get there first. Lisa Fedrizzi-Hutchins is a human resources/compliance administrator who was heading to a job interview earlier this year. She trusted her GPS unit, but realized the directions were incorrect once she was en route. Fortunately she called the company and asked some clarifying questions so that she could arrive at the interview on time.

    2. You're talking more than the interviewer is.
    Job seekers shouldn't dominate more than 40 percent of the conversation, says John M. McKee, founder and CEO of Business Success.

    "Because many job seekers are anxious to show that they are the best candidate for a job, they often dominate the conversation with things like never-ending answers or run-on sentences," he explains. "The interview time may end before they've had adequate time to deal with all the questions the interviewer had prepared."

    3. The interviewer's eyes are on the clock, not you.
    As a managing partner at Winter, Wyman and Co., Mark Gleckman knows the importance of an interviewer's body language.

    "During an interview, be an active observer," Gleckman advises. "Watch your interviewer's body language -- is she glancing at her watch or noticing who is walking by? These could be signs that the interview may not progress to the next phase." He suggests asking the interviewer if you've provided all of the information she was hoping for or if you can offer anything else to get the most out of the interview.

    4. The interviewer decides to take a phone call mid-interview.
    An interviewer should treat you with the same respect he or she expects. Jennifer Mounce, executive coach and interview adviser for Coach Effect, has heard her share of bad interview stories. One manager stopped an interview to take a 20-minute phone call without warning the interviewee, who was told to stay in the room until it was over. When the call was over, the interviewer resumed with the questions, but his mind was obviously elsewhere.

    "Candidates must ask themselves if they want to work for a person who can't give them their full attention for a short period of time or who doesn't have the communication and/or social skills necessary to put the candidate at ease, apologize or explain the necessity of the disruption," Mounce says.

    5. The interview feels like a test of endurance.
    Mounce also warns of employers who hold marathon interviews that last seven hours. Applicants are not asked if they'd like a restroom break, snack or glass of water. Mounce advises you to think about what the job would be like if the interview is this bad.

    6. No one wants to work here.
    An insightful question that many job seekers fail to ask is why the position is available. Or, to frame it so that you sound focused on your future with the company, ask where the employee formerly in the position is today. JR Rodrigues, co-founder of JRBM Software, cautions job seekers to watch for companies with a revolving door.

    "[If] the hiring manager complains to the interviewee about having had his last three hires quit after only a short term of employment, you should wonder about what is causing such turnover and whether this job is for you," he says.

    7. You're participating in a questionnaire, not an interview.
    Kris Alban, director of strategic partnerships for iGrad, keeps a list of questions in front of him when conducting an interview.

    "During a good interview, I will go off-page as certain responses provoke additional questions or I may ask the interviewee to expand on something they said," Alban says. "If you notice your interviewer just running down their list of questions, then you know that you need to engage them more. I definitely become more engaged when the interviewee accompanies their answer with a story that anchors it."

    8. You get snippy with the administrative assistant.
    The interview begins the moment you are on the premises, so don't save your best behavior for the meeting room. Monique A. Honaman, CEO of ISHR Group and a former HR manager, stresses the importance of good manners.

    "I can't tell you how many times I have heard of job seekers being dismissive to certain individuals, and I know hiring managers often ask the receptionist to provide input on the candidates as well as those more heavily involved in the job interview process," Honaman says. "It's not just about having the skills and abilities to do the job; the personality and respect elements are critical, too."

    9. You spend 10 minutes complaining about your last boss.
    Honaman also cautions against going negative during an interview. "Job seekers must never talk negatively about a former co-worker or former boss, even if it seems like this negativity is being encouraged," she warns. "Take the high road. It's an incredibly small world out there and it's amazing who knows who."

    10. The company is in financial trouble.
    "[If] there is a loud argument in the office of the company you are interviewing at stemming from a creditor who has not received payment for his product or services that were purchased by the company, you need to consider whether this company will be able to pay you," Rodrigues says.

    11. The employer doesn't keep his or her word.
    Rodrigues also warns against employers who tell you one thing but do otherwise. Blatant lies are obvious warning signs, but other subtle ones also hint at trouble. If you were given a timetable during the interview but you haven't heard anything since, Rodrigues says you might have fallen off of the interviewer's radar and need to work your way back into his or her view.

    Anthony Balderrama is a writer and blogger for CareerBuilder.com and its job blog, The Work Buzz. He researches and writes about job search strategy, career management, hiring trends and workplace issues. Follow him on Twitter at twitter.com/abalderrama.

    Friday, April 23, 2010

    5 Employer Turn-offs

    Anthony Balderrama of Careerbuilder is probably my favorite career blogger on the Internet. He consistently hits home runs with his frank, common sense articles. This article is no different.

    5 Ways to Turn Off Employers
    Don't do this in your job hunt
    By Anthony Balderrama, CareerBuilder.com writer

    Job searches, much like first dates, are about giving the other party -- in this case the employer -- a once-over and presenting yourself in the best possible way. Also similar to first dates, job searches give you several opportunities to make a single mistake that is a real turnoff.

    You're on your own when it comes to finding true love, but for staying in an employer's good graces, we've got you covered. So put on your best clothes, style your hair and make sure you don't make one of these job interview gaffes that is certain to turn off an employer:

    Turnoff No. 1: Arriving too early for an interview

    The reason: Interviews are scheduled at specific times for a reason. Hiring managers have other meetings and responsibilities to deal with throughout the day, so they can't interrupt their schedule just to meet with you. Also, interviews often have multiple components. If you're scheduled to meet the hiring manager first, then have a conversation with some potential colleagues, followed by a tour of the company and finally a drug test, an early (or late) disrupts everyone's schedule.

    The solution: By all means, arriving early is better than arriving late. However, from an interviewer's perspective, arriving 45 minutes early and letting the receptionist know you've arrived is just as bothersome as showing up 45 minutes late. If you get to the interview location too early, go to a nearby coffee shop, take a walk around the block or sit in your car to pass the time. Checking in with the front desk five or even 15 minutes early is acceptable and shows the employer you're punctual.

    Turnoff No. 2: Letting the desperation show

    The reason: Although you have been looking for a job for several months or even longer, don't let your frustration become the interviewer's problem. A negative attitude that causes you to vent about the hardships of being unemployed can leave you reeking of bitterness and repel employers.

    The solution: Don't get us wrong -- being unemployed can be one of the worst experiences a person goes through, and anyone who has been there understands that eventually you reach a point where you want to scream. Nevertheless, do your screaming before you get to the interview.

    When you're preparing for the interview, think like an employer. Do you want to hire the person with amazing qualification, a great personality and the potential to grow with the company? Or do you want to hire the person whose primary concern is getting a paycheck, who sounds angry and who might quit the moment a better job comes along? Enthusiasm impresses an employer; desperation does not.

    Turnoff No. 3: Being too aggressive with your follow-up

    The reason: Employers want to see enthusiasm from job seekers, but they don't want to be inconvenienced by said enthusiasm. Two e-mails, a handwritten note, a few phone calls and a quick visit to the office just to see how things are going will not impress a hiring manager. That approach will scare them.

    The solution: Again, enthusiasm wins over desperation every time. You need to a thank-you note, and you can send both an e-mail and a postal letter to cover your basis. Pestering employers doesn't just make you look desperate, it also annoys them. They don't have time for so many distractions and eventually the first thing they'll think of when they see your name is, "Oh, that's the one who wouldn't leave me alone." Prove you have common sense, which includes knowing when to stop.

    Turnoff No. 4: Talking trash about anyone

    The reason: You probably have plenty to say about your incompetent former boss and inept co-workers, but you know better than to say it. You've been told that employers hear you talk negatively about a past boss and think, "One day you'll be talking that way about me." You might forget that the same thoughts run through their mind when you talk about other organizations, too. If you're interviewing with the No. 2 company in a specific industry, you shouldn't take cheap shots at the No. 1 company every chance you get. Employers know you're job hunting and that you've probably been just as unkind about them in other interviews.

    The solution: Stay positive. Explain why you want to work for the company. Point out how your experience has prepared you for this move. You don't need to pretend that your former employer is a personal hero, but you should demonstrate that you are bringing something from the company other than your 401(k). Rather than belittle the competition, promote this company. Say, "I know your competitor is doing this, and they've had some success, but you have the ability to do this and that to beat them." The focus remains on this company and also on your ideas.

    Turnoff No. 5: Lacking direction

    The reason: Whether or not they are micromanagers, employers like to have some trust in their employees. If your résumé, cover letter or interview suggests that you have no goals, you are not an attractive candidate. If you don't even know where you want your career to go, how can you know this job is for you? A cover letter looking for a job instead of this job implies that you're floating from gig to gig until you get bored.

    The solution: If you're not positive what your future looks like, at least create a narrative that satisfies you. This job might not be your ideal one, but do you see yourself learning from it and putting you on a path to something better? What could you do after you spend some time working here? Figure out what that path is so you can show an employer you know where you're going. You don't need to promise that you'll stay at this position forever, but you can suggest that you are eager to learn and want to move forward. Employers like ambition because these workers tend to care about their jobs and ultimately improve the business in some capacity.

    Anthony Balderrama is a writer and blogger for CareerBuilder.com and its job blog, The Work Buzz. He researches and writes about job search strategy, career management, hiring trends and workplace issues. Follow him on Twitter at twitter.com/abalderrama

    Monday, March 15, 2010

    50 Worst Interviewing Mistakes

    On Yahoo! Finance today was this article about the top 50, and most common, interview mistakes.

    50 Worst of the Worst (and Most Common) Job Interview Mistakes
    Karen Burns, On Wednesday March 10, 2010, 11:56 am EST

    You may have heard the horror stories--job hunters who take phone calls or text during an interview, or bring out a sandwich and start chomping, or brush their hair, or worse. You wouldn't do any of those things, would you? Of course not.

    But there are tons of other job interview no-no's you may not have thought of. Or that you've forgotten. The job hunting trail is long and arduous, and a little refresher course can't hurt. So for your edification and enjoyment, here are 50 (yes, 50!) of the worst and most common job interview mistakes:

    1. Arriving late.

    2. Arriving too early.

    3. Lighting up a cigarette, or smelling like a cigarette.

    4. Bad-mouthing your last boss.

    5. Lying about your skills/experience/knowledge.

    6. Wearing the wrong (for this workplace!) clothes.

    7. Forgetting the name of the person you're interviewing with.

    8. Wearing a ton of perfume or aftershave.

    9. Wearing sunglasses.

    10. Wearing a Bluetooth earpiece.

    11. Failing to research the employer in advance.

    12. Failing to demonstrate enthusiasm.

    13. Inquiring about benefits too soon.

    14. Talking about salary requirements too soon.

    15. Being unable to explain how your strengths and abilities apply to the job in question.

    16. Failing to make a strong case for why you are the best person for this job.

    17. Forgetting to bring a copy of your resume and/or portfolio.

    18. Failing to remember what you wrote on your own resume.

    19. Asking too many questions.

    20. Asking no questions at all.

    21. Being unprepared to answer the standard questions.

    22. Failing to listen carefully to what the interviewer is saying.

    23. Talking more than half the time.

    24. Interrupting your interviewer.

    25. Neglecting to match the communication style of your interviewer.

    26. Yawning.

    27. Slouching.

    28. Bringing along a friend, or your mother.

    29. Chewing gum, tobacco, your pen, your hair.

    30. Laughing, giggling, whistling, humming, lip-smacking.

    31. Saying "you know," "like," "I guess," and "um."

    32. Name-dropping or bragging or sounding like a know-it-all.

    33. Asking to use the bathroom.

    34. Being falsely or exaggeratedly modest.

    35. Shaking hands too weakly, or too firmly.

    36. Failing to make eye contact (or making continuous eye contact).

    37. Taking a seat before your interviewer does.

    38. Becoming angry or defensive.

    39. Complaining that you were kept waiting.

    40. Complaining about anything!

    41. Speaking rudely to the receptionist.

    42. Letting your nervousness show.

    43. Overexplaining why you lost your last job.

    44. Being too familiar and jokey.

    45. Sounding desperate.

    46. Checking the time.

    47. Oversharing.

    48. Sounding rehearsed.

    49. Leaving your cell phone on.

    50. Failing to ask for the job.

    Karen Burns is the author of the illustrated career advice book The Amazing Adventures of Working Girl: Real-Life Career Advice You Can Actually Use, recently released by Running Press. She blogs at www.karenburnsworkinggirl.com.

    Tuesday, March 2, 2010

    The Meaning of Interview Questions

    Why Do They Ask That in an Interview?
    Understanding the meaning behind interview questions

    By CareerBuilder

    Going into a job interview is difficult enough, but trying to figure out the meaning behind some questions just adds to the anxiety of job-hunting.

    Sometimes seemingly simply questions will have a hidden agenda, but more often than not, the interviewer is trying to gauge your true interest in the company and what value you can bring to its work force.

    If asked, "Why do you want to work here?" that's a perfect opportunity to show the company you've done your homework. The interviewer wants details -- how does this company stand apart from its competitors, what new products or services are they offering -- and this is the moment to shine by having well-researched answers ready to deliver. If possible, mention something you are particularly familiar with about the company that you can link directly to your own work experience and talents.

    Even when asked the inevitable "What are your strengths?" find something in your own background that shows the particular talents you bring to this company's table. Put your strongest qualities into the context of what this prospective employer does and how they meet the company's goals.

    Then there's the flip side: "What are your weaknesses?" For years, people have been counseled to envelope their "weakness" in an answer that actually makes it sound like a strength. But job interviewers have heard them all, and those answers tend to sound hollow these days. Rather, choose a time when you had to face a significant challenge or adversity -- without getting too personal -- and tell how you overcame that dilemma and were improved by it. Tell what you learned and how that newfound knowledge benefited you as a professional. People who recognize their weaknesses and show they want to do better are showing a prospective employer they are willing to do their best, even if it means learning from mistakes.

    The company wants a team player and an independent worker
    When you are asked whether you work better alone or in a team, what they really want to know is how you interact with others and how much direction you need when you're assigned to work by yourself.

    If you use time alone well, are you able to keep your boss posted on your progress at reasonable intervals? Are you good at brainstorming in a group, the one who comes up with rapid-fire ideas? Or are you the person who is likely to mold them into a collaborative effort to find a solution for the challenge at hand? Either alone or in a team, you want to convey that you can interact well with co-workers at various levels of authority, but that you're a person who can be productive and come up with answers on your own as well.

    Remember, an interview is a two-way street, and that's true where questions are concerned. Be sure to ask questions that show you have researched the company and that you're aware of current issues faced by the company and the industry it's in. You need to show an interest in the company if you want it to show an interest in you.

    Wednesday, February 17, 2010

    Wednesday, February 3, 2010

    10 Types of Interviewers

    MSN Careers writer Anthony Baldarrama has just posted this great article on the 10 Types of Interviewers.

    10 Types of Interviewers
    Who might be interviewing you during your job hunt

    By Anthony Balderrama, CareerBuilder.com writer

    Interviewing for a job comes with several question marks. What do I wear? How should I answer this question? How long will this take? A good job seeker prepares. Take your suit to the cleaners. Think about your answers. Arrive for the interview in plenty of time.

    But the one factor that can throw everything off is the type of interviewer you get. When you sit down at that table, the interviewer's line of questioning and attitude will change what you say and how.

    To give you a little extra help, here is a list of 10 types of interviewers you might encounter and how to deal with them.

    1. Your best friend
    What to expect: Too much of everything. You walk in the door and the handshake is a little too enthusiastic. The smile is too wide. The conversation is too personal. It's all just too much. This interviewer treats you like a best friend, which is nice, but this style is unnerving because you want to be relaxed without forgetting that you are still on an interview.
    What to do: Take this approach as a cue that you can be a little less rigid in the interview because the best friend doesn't want an uptight employee. Just remind yourself that the interviewer can be more casual than you because he isn't the one interviewing for the job. Show the interviewer that you're relaxed, but stay professional and don't act like you're actually good friends -- stories about wild parties and your personal life don't belong in the conversation.

    2. The interrogator
    What to expect: Question after question after question. The interrogator doesn't come to the interview ready for conversation. He has a list of questions to fire off and you had better be ready to answer them. Don't expect to receive a lot of helpful feedback to gauge how you're doing. Just expect more questions.
    What to do: Watch episodes of "Law & Order" to prepare. You're going to feel defensive the entire time and might walk away from the interview feeling as if you did something wrong. Once you realize that your interviewer is going to lambaste you with questions, just focus on answering them and don't obsess over reading his reaction. You can try to initiate conversation with a few of your answers, but don't be surprised if those efforts fail. This interviewer wants to hear your answers and see how you handle yourself, so staying calm is the best approach you can take.

    3. The one who has better things to do
    What to expect: An interviewer checking her e-mail, looking at you but not paying any attention to what you say. Some people are forced to participate in the interview process even if they have no interest in doing it, so don't take it personally.
    What to do: Answer the questions and be friendly. Try to hold conversations with this distracted interviewer and hope you can win her over -- hey, it can't hurt to have someone who likes you. But this interviewer either made up her mind before she walked into the room or doesn't intend to give much feedback about you, so do your best but don't take her disinterest personally.

    4. The inappropriate one
    What to expect: Cold sweats because you don't know what to do or say. Every once in awhile you will encounter an interviewer who doesn't understand limits. You might hear an inappropriate joke, a personal story that should be reserved for a therapist or a question that delves too deeply into your life. This interviewer probably isn't trying to be inappropriate; he just has no concept of boundaries.
    What to do: Stay in your comfort zone. Just because this interviewer is ready to cry on your shoulder, don't feel pressured into doing the same. Answer what you want to answer and try to steer the conversation back to pertinent topics, such as the job requirements or your qualifications. The interviewer probably won't realize how off track he is and will follow your lead. Of course, if you think the questions cross a line, then you want to get out of there ASAP.

    5. The rule follower
    What to expect: Every interviewing tip you've ever been told. Just like some students never imagine skipping a day of school or not doing homework, some interviewers can't imagine going outside of traditional business interviewing protocol. Boring questions and a stoic demeanor are this interviewer's best friend.
    What to do: Be the best interviewee you can be. Do you know what your biggest weakness is? Do you know how to give the perfect handshake? Do you plan on wearing a conservative shirt under your jacket? You had better, because these by-the-book practices will earn you high marks.

    6. The joker
    What to expect: A comedy routine. Some interviewers have such a good sense of humor that they can't shut it off even when they need to. You'll answer a question and you'll receive a sarcastic comment or a funny aside. This approach isn't inherently bad, but it can confuse you because you're not sure if the interview has even begun.
    What to do: After a few minutes, you'll realize that your interviewer is a joker. If this personality bugs you, you probably won't like working for the company. If it doesn't bother you too much, then try to play along. Joke back and show that you have a personality. For some interviewers, your résumé proved your qualification; the interview is their chance to see if you fit in with the gang.

    7. The weirdo
    What to expect: Strange behavior. We all know odd people, but we often forget that these odd people hold day jobs. And some of them are bosses or hiring managers who conduct interviews. Therefore we shouldn't be surprised when we're interviewed by a peculiar person who has macaroni art hanging in her office or who asks, "Who is your favorite member of the A-Team?"
    What to do: Just go with it. Unless the weird factor transitions into creepy or offensive, you should just answer the questions and ignore oddities. If the questions and rapport are professional, but the interviewer is working on her origami, stay focused on the interview. She probably has no idea she's doing anything strange and is paying attention to you.

    8. The no-nonsense one
    What to expect: Tough love. This interviewer doesn't believe in sparing your feelings. He's honest and will waste neither his nor your time.
    What to do: Brace yourself. This interviewer will say that he's not sure you're qualified or that he fears you won't fit in with everyone. Prove him wrong with evidence that you are perfect for the job. He won't respect someone who cowers, so be just as firm with him.

    9. The blank slate
    What to expect: No feedback. The blank slate is an interviewer whose face remains unchanged for the duration of the meeting. You won't see any hint that the interview is going well – or badly.
    What to do: Don't try to break the interviewer's façade. If you spend the interview looking for clues that you said the right or wrong thing, you'll be miserable. Answer the questions, be yourself and stay composed. Your instinct will be to think that you're bombing, but you never know with the blank slate, so don't let yourself analyze the situation too much.

    10. The mafia
    What to expect: An intimidating group. Every group interview is an ordeal. The interviewers might be lovely, horrible or a mix, but you still have several sets of eyes staring at you.
    What to do: Try to relax. That seems like impossible advice, but it's the best approach. When you have multiple interviewers, you will see several types of interviewers, so you can't try to please everyone. Try to be yourself and find the interviewers that seem the most responsive to you. When you see someone nodding in agreement or maintaining eye contact, you'll feel more at ease and the nerves will begin to disappear.

    Anthony Balderrama is a writer and blogger for CareerBuilder.com and its job blog, The Work Buzz. He researches and writes about job search strategy, career management, hiring trends and workplace issues. Follow him on Twitter at twitter.com/abalderrama.

    Monday, January 11, 2010

    Interview Myths

    Yahoo! Hotjobs has this great article on interview myths that might be keeping you from getting that job.

    Interview Myths That Keep You From Landing the Job
    by Karen Noonan, TradePub.com

    With so few jobs currently available and so many people currently hoping to fill those jobs, standing out in an interview is of utmost importance. While jobs themselves are scarce, job advice is overly abundant. And with an influx of information comes an influx of confusion. What career counsel do you take, and what do you ignore?

    There are a number of common misconceptions related to interview best practices, experts say. Kera Greene of the Career Counselors Consortium and executive coach Barbara Frankel offer tips below that can help you stand out from other interview subjects, avoid frequent pitfalls, and secure the job.

    Myth #1: Be prepared with a list of questions to ask at the close of the interview.

    There is some truth in this common piece of advice: You should always be prepared, and that usually includes developing questions related to the job. The myth here is that you must wait until it is "your turn" to speak.

    By waiting until the interviewer asks you if you have any questions, "it becomes an interrogation instead of a conversation," says Greene.

    Greene recommends that you think of an interview as a sales call. You are the product and you are selling yourself to the employer. "You can't be passive in a sales call or you aren't going to sell your product."

    Frankel mimics Greene's comments. "It's a two-way street," she says. "I recommend asking a follow-up question at the tail end of your responses."

    For example, Frankel says, if the interviewer says, "Tell me about yourself," you first respond to that question and complete your response with a question like, "Can you tell me more about the position?" The interview should be a dialogue.

    Myth #2: Do not show weakness in an interview.

    The reality is that it is OK to have flaws. In fact, almost every interviewer will ask you to name one. Typically job seekers are told to either avoid this question by providing a "good flaw." One such "good flaw" which is often recommends is: "I am too committed to my work." But, these kinds of responses will only hurt you.

    "Every recruiter can see through that," Greene says of faux flaws.

    Recruiters conduct interviews all day, every day. They've seen it all and can see through candidates who dodge questions. "They prefer to hire someone who is honest than someone who is obviously lying," Greene says.

    And for those of you who claim to be flaw-free, think again. "Everybody has weaknesses," Frankel states. But one is enough. According to Frankel, supply your interviewer with one genuine flaw, explain how you are working to correct it, and then move on to a new question.

    Myth #3: Be sure to point out all of your strengths and skills to the employer.

    Of course, you want the interviewer to know why you are a valuable candidate, but a laundry list of your skills isn't going to win you any points. Inevitably, in an interview, you will be asked about your skills. What can go wrong in this scenario?

    "You don't want to list a litany of strengths," Frankel says.

    "What is typical is that they will say: 'I'm a good communicator,' 'I have excellent interpersonal skills,' 'I am responsible,'" Greene explains. "You have to give accomplishments. I need to know what did you accomplish when using these skills."

    Frankel recommends doing a little groundwork before your interview so that you are best equipped to answer this question. She tells her clients to find out what the prospective job role consists of. "What makes an interview powerful is to give an example related to their particular needs or challenges that you have demonstrated in the past."

    Provide three strengths, with examples. You will get much further with a handful of real strengths than with an unconvincing list of traits.

    Myth #4: Let the employer know your salary expectations.

    One of the trickiest questions to answer in an interview relates to salary. Money talk can be uncomfortable, but it doesn't have to be. The fact is you don't even have to answer when asked about desired salary.

    According to the book "Acing the Interview: How to Ask and Answer the Questions That Will Get You The Job!" a perfect response would be: "I want to earn a salary that is commensurate with the contributions I can make. I am confident I can make a substantial contribution at your firm. What does your firm plan to pay for this position?"

    Greene suggests a similar response: "I prefer to discuss the compensation package after you've decided that I'm the best candidate and we can sit down and negotiate the package."

    Myth #5: The employer determines whether or not you get the job.

    While yes, the employer must be the one to offer you the position, interviewees have more control than they often realize. According to both Greene and Frankel, candidates have a larger say in the final hiring decision than they think.

    "They should call the interviewer or hiring manager and say: 'I'd really like to be part of the company,'" says Greene. "It can't hurt you. It can only help."

    "Acing the Interview" encourages all candidates to conclude their interviews with one question: "'Based on our interview, do you have any concerns about my ability to do the job?' -- If the answer is yes, ask the interviewer to be explicit. Deal forthrightly with each concern."

    For more interview tips and myths, download a free book summary of "Acing the Interview: How to Ask and Answer the Questions That Will Get You The Job!" here.

    Friday, December 18, 2009

    7 Things to Say to Get That Job

    Another gem from MSN Careers


    7 Things You Should Have Said at the Job Interview
    By Linda Matias, author of "201 Knockout Answers to Tough Interview Questions"

    One common complaint among job seekers is that they go on interview after interview and never receive a job offer. If you fit into this category, consider the possibility that you might be unknowingly sabotaging yourself by offering a weak interview performance.

    Below are typical interview scenarios, common job-seeker mistakes and the best way to manage each situation.

    Scenario No. 1: The interviewer came out swinging, asking tough but appropriate questions regarding a professional hiccup: your employment gap and job-hopping image. The question either left you stuttering with an incoherent message or sounding defensive because you were confrontational.
    What you should have said: When the interviewer read your résumé, she knew about your job- search challenge and invited you in for an interview. As such, your hiccup wasn't a deal breaker, but a negative response could be one. Explain your situation without getting emotional or hotheaded by saying, "In the past I made the mistake of accepting a position based on salary alone. That mindset led to hopping from one job to another, because I was never completely satisfied. Now, I'm looking to work for a company where I'm compensated well and the company values complement mine."

    Scenario No. 2: The interviewer asked, "Why should I hire you?" You listed strengths that align with the open position. Although there's nothing technically wrong with your response, you could have taken your answer a step further.
    What you should have said: "That's a fair question. Instead of providing a canned response, I'd like to participate in an audition interview so you can see my work ethic firsthand." An audition interview is when you perform the tasks of the position as though you were hired. This way, the hiring manager can see your performance before extending an official job offer.

    Scenario No. 3: "Why are you looking to leave your existing position?" is another typical question, one that you were expecting but weren't quite sure how to address. Your motive is grounded in bad feelings, and you blurt out, "My boss is out to get me. I'm tired of being looked over for promotions."
    What you should have said: Honesty is always the best policy when answering interview questions. There is a difference, however, between shooting yourself in the foot and providing a straightforward response. If you're leaving a position because of office politics, the interviewer doesn't need to know the specifics. As a result, a neutral response such as, "I've advanced as far as I can with ABC Co. So I'm looking for a position where I can manage a larger territory and bring in lucrative accounts," works well because it's truthful without oversharing.

    Scenario No. 4: Since the average person searches for a new job about every two years, the interviewer wanted to know how long you planned to stay with the company if hired. Not sure how to respond, you said, "Until retirement." At first blush, the response sounds like a good one, because you're making a commitment to the hiring organization. But the response comes off as brown-nosing and not entirely believable in today's environment.
    What you should have said: Show your ambition alongside your dedication by saying, "I plan on staying on board as long as I'm contributing to the department and growing professionally."

    Scenario No. 5: You committed an interview misstep by arriving late. Nervous, you rambled with a long excuse, bringing prolonged attention to your blunder.
    What you should have said: Apologize and move on quickly. Extend your hands and say, "My apologies for my late arrival. I'm enthusiastic about the position and am looking forward to discussing how my accomplishments support the open requirements."

    Scenario No. 6: Toward the end of the interview, you were given an opportunity to raise questions. You asked typical questions, such as, "How soon do you expect to make a decision?" but stopped short of asking for the job outright.
    What you should have said: "Based on today's conversation, do you have any reservations about extending me a job offer? If the interviewer provides a reason for hesitation, resell your qualifications. If the interviewer says "no," respond with, "I'm interested in the position. Can I have the job?" You'll be surprised that many will hire you contingent on a referral check.

    Scenario No. 7: At one point during the interview you were asked about your salary requirements. Based on advice you read over and over again, you throw back the question by asking, "What's the budget for the position?" Unfortunately, you did this one too many times, and the interviewer became irritated.
    What you should have said: It's acceptable to avoid answering the salary question one or two times, but answer the question when asked a third time. You can provide a range by saying, "Based on the responsibilities of the job and my proven success in driving profits, I'm looking for compensation within the $60,000 to $75,000 range."

    With the right responses, you can turn those awkward interview situations around and land the job you want.

    Linda Matias, JCTC, CIC, NCRW, is the author of the new book "201 Knockout Answers to Tough Interview Questions: The Ultimate Guide to Handling the New Competency-Based Interview Style" (Amacom 2009). As the president of CareerStrides, a career consulting firm, Matias coaches clients on effective interview techniques. For additional information visit: www.careerstrides.com.

    Thursday, December 10, 2009

    Grooming Tips for Interviews

    In the staffing industry, it is our job to inform a candidate or employee how to dress for an interview or an assignment. However, we are unable to enforce much control over the situation. This article from Yahoo! Hotjobs give some great tips for job seekers.

    The Often-Overlooked Interview Advantage: Good Grooming
    by Caroline M.L. Potter, Yahoo! HotJobs

    There are dozens of factors that affect whether or not you land a job: from your work and expertise to your education and your personality. In addition to these weighty factors, your appearance also counts, in particular good grooming.
    Fashion stylist Colin Megaro, the founder of Planet Style Concierge, says that today, "Grooming standards are definitely higher across the board." Megaro, whose company offers style analysis, personal-shopping services, and more, offers up these tips to make sure you're good to go at your next interview.

    1. Good grooming is standard, no matter the industry. If you work in the music industry, you may think you can push the boundaries of good grooming -- but you'd be wrong. "Standards do not vary from industry to industry," according to Megaro. "No matter what you do for work you should always be well-groomed. Take some pride in yourself and always present the best you."

    2. Nail it! Men and women should always be manicured, according to Megaro. "That's right, gentlemen! A manicure and a good buff go a long way," he states. Megaro, who styles both men and women, advises women to choose neutral colors for nails. "Bright red, black, or jeweled nails are not appropriate for the workplace."

    3. Don't look shady with a "five o'clock shadow." The rugged look probably isn't best for the office, either. He says, "Five o'clock shadows aren't OK -- even after five o'clock. If you're heading to an interview from a current job or even from home, schedule it so you have time to wash your face, shave, and make sure your suit is fresh and wrinkle-free."

    Facial hair can be fashionable, but it's probably best for men not to rock the ZZ Top look. "If you must have it, it needs to be short and well groomed," he cautions.

    4. Put your best foot forward. "Women MUST have a pedicure if they're wearing open-toe shoes, but even if you're a man, your shoes shouldn't look as if you regularly walk on hot coals (unless that's the job you're pursuing)," Megaro counsels. He recommends that shoes always be polished with proper soles. If you scuff a shoe, he reveals, "A Sharpie the color of your shoe can save the day!"

    5. Wear it well. Make sure your clothes reflect the job you're pursuing. "When dressing for an interview, research the company and dress accordingly. If you are interviewing at a bank, wear a classic suit with a beautiful tie or scarf. If it's a media company, you have a bit more freedom. Aim for a more modern suit with a great briefcase/bag. You should show your personality and individualism when it's appropriate," he states.

    6. Breathe easy. Fresh breath is a priority if you're going on an interview. Megaro points out, "You don't want to smell bad breath on other people and, trust me, they don't want to smell it on you!" He recommends brushing your teeth, carrying breath mints, and keeping mouthwash in your desk or breath strips in your pocket.

    7. Use scented products sparingly. If you're wearing cologne or perfume, exercise caution. "Yes, it can be worn, but please do not bathe yourself in it. Remember that some people are sensitive or allergic to smells. Also, no one wants to walk into a wall of cologne," Megaro says.

    8. Act natural. Aim for a daytime appearance, especially when pursuing an office job. Megaro, whose company also offers wardrobe consultation and shopping tours, urges job seekers, "Avoid wearing too much makeup or overpowering nail color, and keep hair color to natural tones. We don't need to see bright colors, over-done highlights, or bad wigs."

    9. Tress to impress. Beware of overdone hair. Megaro says, "Too much, whether it be color or product, is never attractive!" If you're a bit too coiffed, you may appear high-maintenance, and, possibly, out of touch.